As of May 25, 2018, the Regulation of the European Parliament and Council (EU) 2016/679 of April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (referred to as „GDPR”, „ORODO”, „GDPR” or „General Data Protection Regulation”) will come into force.

We would like to inform you about the processing of your data and the principles on which it will be carried out after May 25, 2018. Below you will find basic information on this topic.

Who will be the administrator of your data?

We, Radex Zbigniew and Tomasz Nagay sp.k. headquartered at Kamieniec 50, 72-001 Kołbaskowo, registered under the business number REGON 006618988, NIP 851-000-04-86, (hereinafter referred to as „RADEX”), as well as our trusted partners, will be the administrators of your data.

Information Collection Policy

Sending cookies and collecting user information takes place only with their consent. Upon entering the website, the user is obliged to set their privacy preferences. These settings can be changed at any time by clicking on the icon in the bottom left corner.

If you provide us with your data, for example by filling out a form, sending an email or calling us, we will use them only for the purpose related to your inquiry. These data will not be reused.

If you want to receive our newsletter, you must provide us with your email address. Your email will not allow us to determine your identity. Under no circumstances will these data be disclosed to third parties. However, we may entrust them for processing to other entities, such as analytical systems or email shipping systems.

In case you download an e-book during one of our promotional campaigns, the data provided may be used to contact you for potential collaboration. However, we are not pushy, and if you show no interest after the first contact, we will not try again.

Our server and statistical system scripts automatically save data about each user visit, such as IP address, domain name, browser type, operating system type, referral address, etc. We analyze these data to better understand the needs of the users of our service. These data do not allow the identification of a specific user.

Providing your data is voluntary and does not result from any legal obligation. We will process them until you withdraw your consent.

Cookie Files and Profiling

We use cookies. If you want to know what they are, visit the website: [website link]

Cookie files are collected only after the user’s consent at the first visit in the „Cookie and Data Consent” panel. Setting preferences is mandatory. You can change these settings at any time.

With the help of cookies, we collect information on which pages you visit on radex.com.pl and radexserwis.pl, what ads you see and click on. We do this to analyze visit statistics, examine the effectiveness of our marketing activities, order ads, and tailor the content of messages when you sign up for our newsletter.

We also want to know which ads attract more potential customers. However, we are not interested in and do not know who exactly we are showing our ads to.

The information collected through cookies may mean that you will more often see our ads. They may also affect the content of these ads but will not affect the availability of our offers and the conditions we offer.

To this end, we use cookies from our website and those provided by other companies, such as Google and Facebook. You can find information on what companies these are, what policies they follow, and how you can block this tracking in the additional information below.

Like many other websites on the Internet, our site may also install other cookies from technology providers, applications, and advertisers, data from which we do not process.

You can delete and block cookies

Apart from setting preferences, you can also manage cookies from your browser settings.

Google AdWords – 6 months (non-personalized data used for campaign effectiveness analysis and display of remarketing ads)

Google AdWords – 180 days (personalized data collected through the contact form in AdWords campaigns is stored until it is transferred to a dedicated expert/advisor, but no longer than 180 days).

Email addresses collected through newsletter subscriptions – we store them until you withdraw your consent.

Chat – 180 days of chat conversations.

HubSpot – maximum of 6 months or until deletion is requested.

Downloading an e-book – up to 180 days from the moment the form is filled out.

Clarity – 6 months (non-personalized data used for statistical purposes)

Get Response – collects data provided in the form filled out to download an ebook. – We store the data until you withdraw your consent.

Other data is stored in accordance with the policies of individual services, more information on this topic is included in the section below. 

Additional information on certain companies to which we entrust data processing

Like many other sites, we use specialized systems from companies, which may involve entrusting them with data processing. Some of these companies are outside the European Economic Area but are covered by the EU-US Privacy Shield program (www.privacyshield.gov/list).

These are advertising and analytical systems: Information about displays and clicks of our ads, as well as content viewed on our site, is collected on the servers of these companies. Thanks to cookies, and sometimes also to your email address and the fact that you log into these companies’ systems, they are able to link displays and clicks with previous visits.

Based on this, we evaluate the effectiveness of our marketing and may order the display of ads depending on what you previously viewed on our site (remarketing). However, this happens anonymously – we do not know whose data we are analyzing. Ads are displayed to a large group of anonymous users who meet specific criteria, and we do not know to whom specifically we are displaying this data.

These systems inform you about their privacy policy and give you control over what information advertisers can use:

Google: AdWords, Google Analytics (analytical and advertising features). You can check at any time what advertising information Google collects about you and block Google’s personalization of ads: adssettings.google.com. There is also an easy way to block tracking by Google Analytics: tools.google.com. We also use Google Signals, which, when linked to a Google account, allows us to obtain demographic data of users. We also collect data about the location and type of device of our users. We also use personalized ads that may be displayed to the user based on their activity on our site. However, none of the above allows for personal identification of the user. 

You can read more about Google’s privacy policy here: policies.google.com/privacy.

Facebook: On this page you will find information about privacy policy and advertising settings: facebook.com/help.

Twitter – More information: help.twitter.com.

LinkedIn (Microsoft) – More information: linkedin.com/help.

HubSpot – analysis of customer visits to the site, forwarding information about visits to the sales department. After providing data in the form, the visitor may be identified. 

https://legal.hubspot.com/privacy-policy?_ga=2.118178752.812530307.1674201647-1396986682.1674201647

LeadFeeder – identification of companies visiting the site, without personal data.
https://www.leadfeeder.com/privacy/

Freshdesk – chat support. Your data may be used to handle your query more efficiently. More information: https://www.freshworks.com/privacy/

1. Objectives and legal bases for the processing of personal data and the legitimate interests of RADEX

Personal data are processed on the basis of Article 6, Paragraph 1, Letters a), b), c), d) and f) of the GDPR, i.e., their processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject prior to entering into a contract, as well as for the purpose of fulfilling a legally justified interest of the Administrator, and also for the purpose of fulfilling legal obligations, particularly tax and insurance obligations.

I. Personal data are processed to ensure a high level of service provision, and in the case of people staying at the Administrator’s headquarters also to ensure safety (monitoring).

II. The Administrator processes personal data only to the extent specified by law, i.e., those necessary to fulfill the obligation arising from the Accounting Act and to facilitate contact between the parties to the contract.

III. The Administrator processes personal data for marketing activities, if consent has been obtained for this activity, which may consist of:

– Sending email notifications about interesting offers or content, which in some cases contain commercial information;

– Conducting other types of activities related to direct marketing of goods and services (sending commercial information electronically and telemarketing activities).

2. Categories of Data Recipients

The recipients of personal data may be entities:

a) Persons employed by the Administrator under a contract for work;

b) Enterprise management software providers;

c) Insurance and warranty service providers (bank guarantees);

d) Entities providing transport, logistics operations, and supplies;

e) Cooperating entities – subcontractors, suppliers, certifying bodies;

f) Entities providing accounting and legal services;

g) Entities providing services in the field of personal and property protection;

h) Entities providing design services;

i) Providing hotel services to accommodate our guests.

 

 

We inform that providing personal data is voluntary, but not providing them will result in the inability to conclude a contract where a contract is being entered into. In the case of marketing, consent is voluntary, and the lack of refusal to provide data will result in the inability to receive marketing information.

In the case of data processed under art. 6 sec. 1 letter c) of GDPR, the obligation arises from legal provisions. 

 

 

 If you have additional questions, would like to view your data, modify them, or delete them, please contact us at marketing@radex.com.pl